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#Verizon in home agent windows 8 windows
Lastly, any Windows operating system as of Windows XP Service Pack 1 with appropriate hardware understand all Wireless encryption methods from WEP to WPA2, so there is no difference in that stance AND your router should be fine.
#Verizon in home agent windows 8 install
Lastly, I am assuming here you performed a clean install of Windows 8/8.1 instead of simply installing over Windows XP, is that right? Microsoft does not to my knowledge allow an upgrade install from XP to 8, so with that in mind, a drive format is usually in order during Windows installation. This helps to rule out problems which would occur if Windows is having a hard time determining what adapter to send your network traffic through.
#Verizon in home agent windows 8 windows 8
I just need to understand your printer setup a bit more, but in case having two network interfaces active on Windows 8 is causing a problem, disable your Wi-Fi connection and leave the computer to strictly have a wired connection to the router.
#Verizon in home agent windows 8 drivers
Graphics drivers are a fine example of this, along with chipset drivers. If your machine oringally shipped with Windows XP or has a "Designed for Windows XP" sticker on it, this is something to consider since the drivers that usually ship with Windows are basic enough to get the system working, but could give problems when it comes down to actual usage patterns. If this is the case, start off by ensuring all of your system drivers are updated and are actually installed. If I am understanding this right, the wireless adapter in your computer is ONLY being used to make a wireless ad-hoc connection to a Wireless printer, and is not being used otherwise to connect to the router? The printer in addition to this does not have a wired or wireless connection back to your router, correct? Also, your Wireless settings do not have your Wi-Fi router added in as a preferred network, correct? Really? Why should I have to pay extra for them to provide us with connectivity that they promise when they install?īased on the description of your problem, this seems to be a computer issue rather than a problem Verizon needs to resolve. I was told I could do one of two things: Pay out of pocket, either through version or on my own, for a second router to create a second network in our rec room, or pay Verizon $105 to receive a new, more powerful router.
Our house is large but not a mansion and I think it makes perfect sense that verizon should have to make our connectivity work. No, I actually called them because the router is on one side of the house and my son's new WiiU, on th eopposite side of the house, does not get a good wireless signal and so cannot stream anything. Mine is set for WPA, not WEP, if that makes a difference.
I have not had any issues with my router, which is the same model as yours. Ironically, I just got a new windows 8 laptop, and I have encountered all sorts of problems from HTML errors to websites thinking I am running Mozilla. I had a similar issue when I called yesterday, only I wish I had escalated it as you did. If not, as I told the billing supervisor, if Comcast will provide me with a working solution at no additional cost, I just may be telling Verizon I want to terminate early without any penalty. If not, perhaps someone here can offer a work-around. In that case, the refurbished router should work, and I'll just have wasted a couple of hours. Perhaps the technician gave me incorrect information. She refused.įrankly, I was surprised at being told that there's a compatibility issue. I asked her to arrange for me to talk again with a technician without having to be on hold again.
Not wanting to get the run around, with each department blaming the other, I asked her to arrange a three-way conversation with a technician. If that person called and said, I've just bought a new computer system with Windows 8.1, I want FIOS, would you tell them Verizon was going to charge for a compatible router? No, she said, because there's no compatibility issue.Īt that point, I reminded her that there seemed to be a conflict on the compatibility issue between her, in billing, and the technician. Actually, I said, my question involved someone who was not a Verizon customer. She said she knw what I was going to say. Here, she interrupted to repeat that Verizon is not responsible for a decision to upgrade a computer system.
#Verizon in home agent windows 8 windows 8.1
Well enough, but, I asked her, suppose someone this week buys a new Windows 8.1 computer at Best Buy. She also said Verizon is not responsible for my decision to upgrade my computer system. All I know is what the Verizon technician told me. Aggressively, including interrupting me before I could explain my conversation with the second technician, Jessica said again there's no compatibility or OS issue. Few things are more frustrating than being thanked for "patiently waiting" when there's no alternative to waiting, hold times approach or exceed 30 minuts, and Verizon staff is either unfriendly or of questionable competence, or both.
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